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Welcome to Amway's Supplier Portal
We appreciate your company's role in helping us to build strong relationships. Working together, our goals are to develop innovative products, manage total cost, and improve supply chain performance.
This Supplier Portal is your central location for all Amway and ABG Supplier Requirements.
In The News
FEBRUARY 2012
Amway’s parent company, Alticor Inc, announced global sales of more than $10.9 billion for the year ended December 31, 2011, representing 17% growth over 2010 annual sales of $9.2 billion. This is the company’s 6th consecutive year of growth!
JANUARY 2012
Suppliers currently using our GXS/OLV Procure to Pay system will be transitioning over the 1st quarter of 2012 to the new internal P2P Supplier Order Management Portal. Until you are contacted to transition to the new Supplier Order Management Portal, continue to use the current communication method for Order Management. Processes for Suppliers currently managing orders via Integrated EDI will not change. This new portal provides a tremendous increase in functionality where suppliers can manage their orders and most of their Procure to Pay transactions including: manage orders, create invoices and request domestic material transportation pick ups. If you are a supplier currently using our GXS/OLV software, you will be contacted sometime over the next few months about transitioning to the new Supplier Order Management Portal. We are very excited about the benefits and enhancements of this new system as it will further enhance the communication between Amway and our suppliers.
SEPTEMBER 2011
Amway Supplier Quality Development has updated it’s Supplier General and Drug audit checklists (sQAC General Quality System Audit Checklist & sQAC Drug Quality System Audit Checklist). Please reference these two new documents which can be found on the left under Business Requirements, Quality, then under Forms.
AUGUST 2011
Updates to the Supplier Quality Requirements Manual:
September 1, 2011 is the supplier compliance enforcement date for updated policies within Amway's Packaging and Security Requirements, and Shelf Life and Inventory Control Requirements that are summarized below. Please review the Supplier Quality Requirements Manual (Sections 4.6 Packaging & Package Security Requirements, and 4.8 Shelf Life and Inventory Control Requirements) under the Quality Section of the Business Requirements (on left side of page).
Shelf Life Requirement: Materials received by Amway must have at least 50% of their Shelf Life remaining, at time of receipt. In cases where suppliers cannot meet the 50% shelf life guideline to fulfill open orders, suppliers must gain the prior approval, and document this agreement on the Supplier's Certificate of Analysis (to avoid rejection at Incoming Inspection). Amway currently has a 75% Shelf Life guideline for materials with a final destination of India. In cases where materials have a final destination of India, Amway will communicate this 75% shelf life requirement to suppliers, at (or prior to) order placement.
Tamper-Evident Packaging Requirement: To ensure product integrity and guard against the possibility of adulteration, Amway requires TAMPER-EVIDENT seals and features on all raw material, chemical and component packaging forms.
For a complete description of Amway's Supplier Quality Requirements, please review the Supplier Quality Requirements Manual (Sections 4.6 Packaging & Package Security Requirements, and 4.8 Shelf Life and Inventory Control Requirements) under the Quality Section of the Business Requirements (on left side of page).
JULY 2011
In order to reduce the risk of cross contamination with substances known to be banned from human consumption without a prescription, Amway requests the substances to not be present in the manufacturing facility where you produce products for Amway. A list of the banned substances can be found under Business Requirements, Technical & Regulatory Affairs.
JUNE 2011
Presentations from Amway's annual supplier conference can be viewed using the link and log-in for the Supplier Analytics web page. Presentations can be found under the "Help & Internet Links" tab located at the top of the page.
MAY 2011
Supplier Quality Development has updated its CAPA (Corrective Action Preventive Action) and SQIP (Supplier Quality Improvement Plan) forms. They can be found in the Forms section of the Quality tab located on the left.
APRIL 2011
As you are aware Amway continues to increase focus on Quality. In October, 2010 you received a communication regarding our new method of calculating our supply base quality metric Right First Time (RFT). This method now places equal weight on both Arrival Defect Reports (ADR) as well as Defective Product (DMDO). ADR's pertain to existing shipping requirements and can be found on the supplier portal. An updated Shipping Requirement document outlining the required information needed for CoA's, CoC's and CoM's has been posted under Shipping on the left hand side of the page. If you have any questions regarding these requirements, please contact your SQD, Buyer or Sourcing Manager representative.
MARCH 2011
Access Business Group is pleased to announce our participation in the FedEx Ground® COLLECT program for our small package needs. Suppliers with collect ground terms will be required to start shipping small package shipments, under 150lbs, to Access Business Group locations via FedEx Ground COLLECT as soon as possible. Compliance will be monitored via reporting from Fed Ex. Please note this change in the updated collect routing guide along with program details and instructions which can be found by selecting Shipping on the left hand side under Business Requirements.
FEBRUARY 2011
Amway’s parent company, Alticor Inc., announced record sales of more than US $9.2 billion for the year ended Dec. 31, 2010, a 9.5% increase over sales of $8.4 billion in 2009. The performance marked the Amway's10th sales increase in the past 11 years. Growth was fueled by strong 2010 results in China, Amway's largest market, as well as healthy gains in India, Korea, North America and Latin America.
JANUARY 2011
Amway has updated our requirements for shipping and receiving shipments. These updates are summarized below. Please view the Domestic Routing Guide (Prepaid) and the Packaging, Pallet/Palletizing Requirements in the Shipping section under Business Requirements on the left side of the page for these updated requirements.
- An appointment is considered missed when a) the carrier arrived 30 minutes or more past the schedule appointment or b) failed to show up for the appointment at all.
- A strong, durable container capable of containing the contents during transport and storage is required. For hazardous raw materials the requirement should also state, UN-POP. Any palletized items would need to be wrapped or banded to avoid shifting off the pallet.
- Secure, stable stacking of cartons or pallets on the trailer are required. Stock should also be blocked and braced to avoid movement within the trailer. Lighter items should be top loaded and any items that state “do not stack” should be only one high in the trailer.
DECEMBER 2010
Amway announces that it's annual Supplier Conference will be held on Tuesday, May 24th, 2011. Our Strategic Sourcing teams will begin the supplier invitation selection process in early 2011.
NOVEMBER 2010
As Amway continues to increase our focus on Quality, we have decided to change the structure and calculation of our Supplier Quality Metric. We are striving to establish a Supplier Quality Metric that:
- Accurately measures the Quality of incoming materials from our Supply base
- Provides Scorecard Reporting that provides the necessary information to understand Quality issues and improve the Quality Metric Score
With these goals in mind, we are implementing a new Supplier Quality Metric titled Right First Time (RFT) Quality Metric.
The Right First Time Quality Metric will be implemented December 6th, 2010. At that time, all Supplier Analytics Dashboard Reports will be updated with the Right First Time Quality Metric.
Full explanations of the Metric Calculation Method and Metric Report differences are provided in the below 2 communication/training tools located in the Performance Evaluation page under Supply Management.
Amway Quality Metric Change - Right First Time Metric: This is a word document that explains the metric change (existing metric vs new metric) and details regarding the new metric
Amway Right First Time Quality Metric Training: This is a tutorial video that will walk you through the Right First Time Quality Metric calculation, definitions and metric reporting.
OCTOBER 2010
Amway has updated Nutrilite Specific requirements in our Packaging, Pallet & Palletizing Requirements to improve how we receive and identify our shipments. Please view the revised requirements by selecting Shipping on the left and opening the Packaging and Pallet/ Palletizing requirements document.
SEPTEMBER 2010
Amway was recently awarded one of PSC's (Procurement Strategy Council) 2010 Force of Ideas Award for our Strategy Expectation Reboot Practice. The purpose of the practice is to increase the likelihood that category managers deliver strategies that are bold (i.e. create transformative value for the company), global, and multi-year (i.e. deliver value well beyond annual savings targets), Our Procurement department at Amway made a clean break from its more conservative, annual category planning to a bolder approach to category planning which delivers up to twice the value produced by conventional annual planning.
AUGUST 2010
To better maintain our commitment to Amway’s’ fundamental values, we have updated our Supplier Workplace Code of Conduct for current and potential Suppliers. Customers depend on the quality and value of our products and the underlying integrity of the workplace that produces them. Amway requires all suppliers and their sub-contractors to adhere to these standards. Please view the Supplier Code of Conduct by selecting the link on the left hand side of the page.
JULY 2010
ALL Supplier Conference material is available for viewing, to access the material please log into Supplier Analytics using the link on the right hand side, and navigate to the "HELP & INTERNET LINKS" tab.
JUNE 2010
On June 3rd, Amway held it’s Annual Supplier Conference at the Amway Grand in downtown Grand Rapids. We expanded our conference this year to more than 100 supplier companies, 83 Direct and 21 Indirect, and 130 Amway employees. The Conference theme this year being “Prepare for the Future”, we shared our company’s current initiatives and recent investments for the Future. Please look for an update to when the conference material will be available on Supplier Analytics.
The Introduction to Amway & ABG presentation has been updated for 2009, link can be found at the upper-left of your screen.
UPDATED MONTHLY
Supplier Performance data is now available via the Supplier Analytics reporting tool. 252 suppliers now have access to the Supplier Performance Dashboard - where they may view metrics relating to Perfect Order, On-Time Delivery, Quality, Fill Rate, Invoice Accuracy, and Technology & Service survey scores. Additional reports include Spend, Lead-Time, Open Orders, and Forecasted Demand. The site was originally launched on September 1, 2005. To learn more, log-in using Supplier Analytics link at the upper-right of this page, or contact your Amway Buyer.
© Copyright 2004 Access Business Group, All Rights Reserved. Privacy Statement Terms of Use
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Registered Suppliers may access analytical reporting and supplier dashboard metrics:
Supplier Analytics
Suppliers will be contacted to register for the Amway Supplier Order Management Portal
Supplier Order Management Portal
Registered suppliers may access A-SITE (Amway Supplier Information & Technical Exchange) to provide new or updated technical information for ingredients supplied to Amway.
A-SITE FAQ
Registered Suppliers may access the Alticor Supplier Innovative Idea submission form:
Innovation Form
These websites contain confidential and proprietary business information of Access Business Group LLC and its affiliates (“ABG”). YOUR USE OF THESE WEBSITES CONSTITUTES YOUR AGREEMENT to use this information solely in FURTHERANCE of your business relationship with ABG and you shall not use this information for any other purpose or disclose this information to any third party.
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