Invoice Submission

Provide invoice to finance

There are many factors in processing an invoice properly:

• The invoice needs to contain the basic requirements
• The invoice needs to be properly submitted
• The invoice image page must be on 1st page of the PDF file
• Failing to adhere to the above requirements will cause delays in invoice processing and payment
• The invoice needs to be sent with all required information
• Payment terms need to be respected
• (If applicable) The invoice needs to have a valid PO

Invoice Content Requirements:

Invoice content requirements

• Label document type ‘Invoice’, ‘Prepayment (invoice), ‘Debit (note)’, ‘Credit (note)’ (Credit note should quote the invoice number/ PO to which it refers),
• Supplier legal name, address & TAX ID is stated on the invoice (if TAX ID applicable),
• Amway legal name, address & TAX ID is stated on the invoice,
• Invoice date,
• Invoice number,
• Invoice currency,
• Amway Requester’s email address – for non-PO invoices,
• Purchase order (valid one) – for PO invoices. Please ensure one PO per invoice.

Line level data:  

• Description of goods/services,
• Quantity & unit price,
• Line net amount,
• Line tax amount,
• Line gross amount,
• Percentage of tax,
• Line type (item, tax, freight or miscellaneous).
• Ship to location (applicable only to Amway Argentina and Amway Colombia)

Invoices for receivable goods shipped to an Amway location require the following additional detail:

• Item code
• Quantity shipped
• Per unit price

Sending Requirements:

1. Invoice needs to be send to respective mailbox:
   

   OU	Legal Name	Email Address
   US_OU_520	Amway Corp.	AP.Invoices.Corporate.520@Amway.com
   US_OU_041	Amway Global Services Inc.	AP.Invoices.Corporate.041@Amway.com
   US_OU_345	Merchandising Productions, Inc.	AP.Invoices.Corporate.345@Amway.com
   US_OU_550	Amway International Inc.	AP.Invoices.Corporate.550@Amway.com
   US_OU_800	Alticor Inc.	AP.Invoices.Corporate@Amway.com
   US_OU_100	ACCESS BUSINESS GROUP LLC.	ap.invoices@amway.com
   US_OU_305	ABGI CORP	ap.invoices.305@amway.com
   US_OU_400	ACCESS LOGISTICS L.P.	ap.invoices.400@amway.com
   US_OU_460	ACCESS BUSINESS GRP INTL LLC	ap.invoices.460@amway.com

2. Invoices for purchase orders issued via Amway’s Supplier Order Management Portal must be invoiced via the Supplier Order Management Portal at https://somp.amway.com
3. Invoices for purchase orders issued via EDI must be invoiced via EDI.

Invoice Rejection:

If Amway receives an invoice not in compliance with the above requirements, Amway may reject this invoice and request a revised invoice.

Credit Process

Supplier Credit Information

In order to process a credit or debit the request must meet the following requirements:

• The document must state it is a “CREDIT MEMO” instead of “Invoice number”
• Include Credit memo number
• Credit memo date
• Reference PO number or invoice number related to the credit
• Business reason (I.E price error on PO, the duplicate payment received, rejected product, etc)
• The total amount of the credit is negative (I.E -1,000.00)

Submission: All credit memos must be sent to to respective mailbox

Credits are unable to be processed through Amway’s Supplier Order Management Portal.

Support: Questions related to credits can be submitted to P2P.Support.US@Amway.com

Invoice Payment Inquiry

1. Invoice inquiries for purchase orders issued via email or EDI should be sent to P2P.Support.US@Amway.com 
2. Invoice inquiries for purchase orders issued via Amway’s Supplier Order Management Portal can be viewed by visiting https://somp.amway.com/invoicestatuslookup.aspx
3. To check the status of your invoice, visit https://somp.amway.com/invoicestatuslookup.aspx.

Sales Tax Exemption Form

Sales Tax Exemption Certificate

To request a tax exemption certificate from Amway, please include the following information in an email:

a) Supplier name
b) Supplier email
c) Physical address
d) Amway contact person
e) Alticor-related corporation (entity doing business with)
f) Location product is shipping to

The State of Michigan provides a sales tax exemption on materials/components purchased in Michigan which will be used to make a product on which there will be Michigan sales tax assessed on the final product.

Direct POs (purchase order types of OP, OU) with SHIP TO location set in Michigan. If your Purchase Order is OP, OU type, please note that if the Invoice from your supplier includes Sales Tax, it will be short paid as long as the Ship to the location is set in Michigan State. Our company is Tax Exempt in Michigan.

If you need additional assistance with certain fields from Sales Tax Exemption Certificate, please send this email to W9.Sales.Tax.Exemption.Certificate.Requests@Amway.com. Please leave the fields in question blank on your email submission.